Information & Downloads
Housing Application Pack
Bournemouth & Ringwood 60+ HOPS
Information Leaflets
- Acting Reasonably
- Anti-Social Behaviour
- Asbestos in Your Home
- Complaints
- Condensation & Damp
- Customer Service Standards
- Data Protection
- Housing for People Over 60 in Ringwood
- Housing for People Over 60 in Southbourne
- Living with Pets
- Moving On (Ending a Tenancy)
- Night Storage Heaters
- Recharge Guidelines
- Ways to Pay
Newsletters
- Sandbourne News - Edition 14 - Summer 2017
- Sandbourne News - Edition 13 - Spring 2017
- Sandbourne News - Edition 12 -
- Sandbourne News - Edition 11 -
- Sandbourne News - Edition 10 -
- Sandbourne News - Edition 9 -
- Sandbourne News - Edition 8 -
- Sandbourne News - Edition 7 -
- Sandbourne News - Edition 6 -
- Sandbourne News - Edition 5 -
Reports
Tenancy Handbooks
Policies & Procedures
As policies are amended, updated or created, they will be made available here.
- Admitting New Shareholders Policy
- Aggression and Violence Towards Staff Policy
- Anti-Bribery and Corruption Policy
- Anti-Bullying and Anti-Harassment Policy
- Anti-Social Behaviour Policy
- Asbestos Management Policy
- Compensation Policy
- Complaints, Compliments and Comments Policy
- Data Protection Policy
- Development Policy
- Disclosure of Personal Information Policy
- Election of Non-Resident Board Members Policy
- Election of Resident Board Members Policy
- Equality and Diversity Policy
- Equal Opportunities Policy
- Fraud Policy
- Gas Safety and Servicing Policy
- Gifts and Hospitality to Staff Policy
- Health and Safety at Work Policy
- Housing Income Recovery Policy
- Lettings and Transfers Policy
- Management of Unreasonable Behaviour and Unreasonably Persistent Applicants/Residents
- Managing Tenants' Financial Affairs Policy
- Periodic Inspection of Electrics
- Planned and Cyclical Maintenance and Service Contracts
- Rent and Service Charge Setting Policy
- Resident Involvement/Participation Policy
- Responsive Repairs Policy
- Safeguarding Policy
- Smoking Policy
- Tenure Policy
- Value for Money Policy
- Whistleblowing - Public Disclosure Policy