Information & Downloads
Housing Application Pack
Bournemouth and Ringwood 60+
Information Leaflets
- Acting Reasonably
- Anti-Social Behaviour
- Asbestos in Your Home
- Booking a Guest Room or Lounge
- Complaints
- Condensation & Damp
- Customer Service Standards
- Data Protection
- Housing for People Over 60 in Ringwood
- Housing for People Over 60 in Southbourne
- Living with Pets
- Moving On (Ending a Tenancy)
- Night Storage Heaters
- Recharge Guidelines
- Repair Guidelines
- Ways to Pay
- Your Garden
Newsletters
- Sandbourne News - Edition 21 - Spring 2019
- Sandbourne News - Edition 20 - Winter 2018
- Sandbourne News - Edition 19 - Autumn 2018
- Sandbourne News - Edition 18 - Summer 2018
- Sandbourne News - Edition 17 - Spring 2018
- Sandbourne News - Edition 16 - Winter 2017
- Sandbourne News - Edition 15 - Autumn 2017
- Sandbourne News - Edition 14 - Summer 2017
- Sandbourne News - Edition 13 - Spring 2017
- Sandbourne News - Edition 12 -
- Sandbourne News - Edition 11 -
- Sandbourne News - Edition 10 -
- Sandbourne News - Edition 9 -
- Sandbourne News - Edition 8 -
- Sandbourne News - Edition 7 -
- Sandbourne News - Edition 6 -
- Sandbourne News - Edition 5 -
Reports
Tenancy Handbooks
Policies & Procedures
As policies are amended, updated or created, they will be made available here.
- Admitting New Shareholders Policy
- Aggression and Violence Towards Staff Policy
- Anti-Bribery and Corruption Policy
- Anti-Bullying and Anti-Harassment Policy
- Anti-Social Behaviour Policy
- Asbestos Management Policy
- CCTV Use Policy
- Compensation Policy
- Complaints, Compliments and Comments Policy
- Complying with Corporate Criminal Offence Rules Policy
- Data Protection Policy
- Development Policy
- Election of Non-Resident Board Members Policy
- Election of Resident Board Members Policy
- Fraud Policy
- Gas Safety and Servicing Policy
- Health and Safety at Work Policy
- Housing Income Recovery Policy
- Lettings and Transfers Policy
- Management of Unreasonable Behaviour and Unreasonably Persistent Applicants/Residents
- Managing Tenants' Financial Affairs Policy
- Periodic Inspection of Electrics
- Planned and Cyclical Maintenance and Service Contracts
- Professional Conduct and Boundaries Policy
- Rent and Service Charge Setting Policy
- Resident Involvement/Participation Policy
- Responsive Repairs Policy
- Safeguarding Policy
- Smoking Policy
- Tenure Policy
- Value for Money Policy
Data Protection
Please review the information on our Your Data page and the linked policies to understand what data we collect, the legal basis for this, as well as your rights under the law.