Information & Downloads
Housing Application Pack
Bournemouth and Ringwood 60+
Information Leaflets
- Acting Reasonably
- Anti-Social Behaviour
- Asbestos in Your Home
- CCTV and Drones
- Communal Facilities
- Complaints
- Condensation and Damp
- Data Protection
- Extra Care Accommodation – Craigleith, Bournemouth
- Flats (Living In)
- Gardens
- Gas Safety and Servicing
- Guest Room and Communal Lounge Bookings
- Home Improvements
- Housing for People Over 60 in Ringwood
- Housing for People Over 60 in Southbourne and Winton
- Legionella
- Lettable Standard
- Moving Into Your New Home
- Moving On (Ending a Tenancy)
- Night Storage Heaters
- Parking
- Payments (Ways to Pay)
- Pets
- Recharge Guidelines
- Rent and Service Charges
- Repair Guidelines
- Resident Involvement and Engagement
- Safety in the Home
- Service Standards
- Tenancies
Sandbourne Community Fund
Newsletters
- Sandbourne News - Edition 45 - Winter 2024
- Sandbourne News - Edition 44 - Autumn 2024
- Sandbourne News - Edition 43 - Summer 2024
Reports
- A Review of the Year 2023-24
- Annual Complaints Performance and Service Improvement 2023-24
- Housing Ombudsman Landlord Report 2023-24
- Board Response to Management Information for 2022-23
- Management Information 2022-23
- A Review of the Year 2022-2023
- A Review of the Year 2021-2022
- A Review of Sandbourne's Business for 2020-21
- Business Plan 2021-2026
- Business Plan 2020-2025
- Financial Statements 2024
- Financial Statements 2023
- Financial Statements 2022
- Financial Statements 2021
- Financial Statements 2020
- Financial Statements 2019 (18 months)
- Financial Statements 2017
Policies & Procedures
As policies are amended, updated or created, they will be made available here.
- Admitting New Shareholders Policy
- Aggression and Violence Towards Employees Policy
- Anti-Bribery and Corruption Policy
- Anti-Bullying and Anti-Harassment Policy
- Anti-Social Behaviour Policy
- Asbestos Management Policy
- CCTV Use Policy
- Compensation Policy
- Complaints Handling Code Self-Assessment
- Complaints and Compliments Policy
- Complying with Corporate Criminal Offence Rules Policy
- Damp and Mould Policy
- Data Protection Policy
- Development Policy
- Domestic Abuse Policy
- Election of Board Members Policy
- Electrics - Periodic Inspections Policy
- Fire Safety Policy
- Food Safety and Hygiene Policy
- Food Safety and Hygiene Procedure
- Fraud Policy
- Gas Safety Policy
- Good Neighbourhood Management Policy
- Hate Crime Policy
- Housing Income Recovery Policy
- Legionella Management & Control Policy
- Lettings and Transfers Policy
- Management of Unreasonable Behaviour and Unreasonably Persistent Applicants/Residents
- Managing Tenants' Financial Affairs Policy
- Planned and Cyclical Maintenance and Service Contracts
- Professional Conduct and Boundaries Policy
- Reasonable Adjustments Policy
- Rent and Service Charge Setting Policy
- Resident Engagement/Involvement/Participation Policy
- Responsive Repairs Policy
- Safeguarding Policy
- Smoking & Vaping Policy
- Tenure Policy
- Value for Money Policy
Data Protection
Please review the information on our Your Data page and the linked policies to understand what data we collect, the legal basis for this, as well as your rights under the law.