Information & Downloads

Policies & Procedures

As policies are amended, updated or created, they will be made available here.

Admitting New Shareholders Policy
Aggression and Violence Towards Staff Policy
Anti-Bribery and Corruption Policy
Anti-Bullying and Anti-Harassment Policy
Anti-Social Behaviour Policy
Asbestos Management Policy
CCTV Use Policy
Compensation Policy
Complaints, Compliments and Comments Policy
Complying with Corporate Criminal Offence Rules Policy
Data Protection Policy
Development Policy
Election of Non-Resident Board Members Policy
Election of Resident Board Members Policy
Fraud Policy
Gas Safety and Servicing Policy
Health and Safety at Work Policy
Housing Income Recovery Policy
Lettings and Transfers Policy
Management of Unreasonable Behaviour and Unreasonably Persistent Applicants/Residents
Managing Tenants' Financial Affairs Policy
Periodic Inspection of Electrics
Planned and Cyclical Maintenance and Service Contracts
Professional Conduct and Boundaries Policy
Rent and Service Charge Setting Policy
Resident Involvement/Participation Policy
Responsive Repairs Policy
Safeguarding Policy
Smoking Policy
Tenure Policy
Value for Money Policy

Data Protection

Please review the information on our Your Data page and the linked policies to understand what data we collect, the legal basis for this, as well as your rights under the law.

Your Data
Data Protection Guide
Data Protection Policy
Privacy Notice
Procedure for Access to Information
Subject Access Request Form (SAR)
Telephone Call Recording Guidelines
Text Messaging Repairs Consent Form for Tenants

Housing Application PackBournemouth and Ringwood 60+

Information Leaflets

Newsletters

Reports

Tenancy Handbooks

Policies & Procedures

Data Protection

Housing Application Pack
Bournemouth and Ringwood 60+